✅ Privacy Policy — Taycon Motor Sdn. Bhd.
Last Updated: 05 November 2025
Taycon Motor Sdn. Bhd. is committed to safeguarding your personal data in accordance with the Personal Data Protection Act 2010 (PDPA Malaysia).
By accessing or using our website (https://tayconmotor.com/), communicating with us, or purchasing any of our products/services, you acknowledge that you have read and agreed to this Privacy Policy.
1. Personal Data We Collect
Depending on your interaction with us, we may collect:
Identity & Contact Information
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Name
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NRIC / Passport Number
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Phone Number
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Email Address
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Residential/Delivery Address
Motorbike & Transaction Information
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Motorbike interest, purchase history & registration details
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Financing or loan application information
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Warranty & servicing records
Payment Information
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Proof of payment (bank-in details, invoice references)
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We do not store full credit/debit card numbers
Website / Digital Information
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IP address, browser/device information
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Cookies & analytics data
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Social media communication history
2. How We Use Your Data
We process your personal data for these purposes:
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Responding to enquiries & providing customer support
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Processing purchases, delivery & registration with JPJ
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Managing warranty, servicing & recall notifications
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Loan and insurance applications through partners
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Marketing communications (only with your consent)
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Improving website performance and user experience
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Fulfilling legal and regulatory obligations
3. Disclosure of Data
We may share your information with:
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Banking / finance companies (for motorbike loans)
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Insurance providers & agents
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Government authorities (e.g., JPJ, PDRM as required by law)
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Delivery partners & service centres
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IT support, digital marketing & analytics providers
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Professional advisors (auditors, legal consultants)
We will not sell your personal data to any third party.
4. Data Protection & Retention
We implement strict security controls to protect your data:
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Secure servers & encrypted storage
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Restricted employee data access
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Regular system audits
We retain personal data only as long as necessary for:
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Legal / regulatory requirements
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Warranty period and servicing history
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Business documentation and finance record obligations
5. Cookies & Tracking Technologies
Cookies help us:
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Analyse website performance
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Personalise visitor experience
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Improve our marketing relevance
You may disable cookies through browser settings, but some features may not work optimally.
6. Marketing & Communication Preferences
We may send promotional updates, new arrivals, service reminders, or offers.
You may withdraw consent anytime by contacting us at:
📧 customerservice@tayconmotor.com
📱 [ 04-228 1181 ]
7. Your Rights Under PDPA
You may request to:
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Access personal data we hold
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Update, correct or remove inaccurate data
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Withdraw consent for marketing communications
To exercise these rights, please email:
customerservice@tayconmotor.com
8. External Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.
9. Policy Updates
This Privacy Policy may be revised occasionally. The latest version will always be available on our website and will supersede previous versions.
10. Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact:
📍 Taycon Motor Sdn. Bhd.
No. 360, Jalan Dato Keramat,
10150 Georgetown, Pulau Pinang, Malaysia